Privacy Policy

Last Updated: December 1, 2023

At Aussie Explorer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website complrinvi.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (when booking services)

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about your means of connection to our Site, such as operating system and Internet service provider
  • IP address
  • Pages visited
  • Time and date of your visit
  • Time spent on those pages
  • Other statistics

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To personalize your experience on our Site
  • To improve our website and services
  • To process bookings and transactions
  • To send periodic emails including newsletters, updates, promotional content, or service-related information
  • To respond to your inquiries, questions, and/or other requests
  • To administer surveys, promotions, or other site features
  • To better understand how visitors use our website

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our Site may use "cookies" to enhance user experience. A cookie is a small piece of data that is stored on your device to help us improve your access to our Site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site.

You have the option to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. For more detailed information about cookies and how we use them, please refer to our Cookie Policy.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
  • Business Transfers: If our company is acquired by or merged with another company, your information may be transferred to the new owners.

Third-Party Service Providers

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address listed below.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request that we correct any inaccurate personal information
  • The right to request that we delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. You are encouraged to check this page periodically for any changes. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Aussie Explorer
42 Circular Quay West
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8123 4567